OTTOBRE design®

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Data File Description

Data file description as required by
the Personal Data Act (523/1999), Section 10

Controller of the data file

Studio Tuumat Oy (Ltd)
OTTOBRE design®
Rantavitikantie 33
FI-96200 ROVANIEMI
FINLAND
Email: ottobre@ottobre.fi
Tel. +358 44 325 0407
Fax +358 16 425 0870

Person in charge of the data file

Matti Hepola
Email: matti.hepola@ottobre.fi
Tel. +358 44 325 0403

Name of the data file

Studio Tuumat Oy (Ltd) / OTTOBRE design® Customer Register

Purpose of the processing of personal data

The personal data is processed, in compliance with Section 8 of the Personal Data Act, in order to manage a relationship that is based on customership and a pertinent connection between the controller’s operations and the data subject. The data contained in the file can be used for the following purposes in the manner permitted by the applicable law and, when applicable, subject to permission or prohibition by the data subject:

  • management and development of the customer relationship
  • provision of a service
  • verification of customer transactions
  • development of customer service and business
  • marketing activities
  • customer satisfaction surveys
  • other similar purposes

Data content of the file

The customer register contains the following data:

  • contact information: first and second names, addresses, phone numbers and email addresses
  • country of domicile and language
  • identification data for using a service (customer number)
  • data concerning the customer relationship, including invoicing and payment data, subscription data, cancellation and complaint data, and information on other interactions
  • use of free services (e.g. newsletter)
  • consent to and prohibition of direct marketing
  • any other data collected with the permission of the customer

Customers can, if necessary, be divided into groups by country and language.

Sources of data

Data in the customer register is acquired from the data subject and from the systems of the controller when the data subject uses the services.

The customer’s debit or credit card information and PIN numbers are not transmitted to the controller at any stage of a subscription or payment process.

Right to inspect the data

The data subject has under the Personal Data Act the right to inspect what kind of data about him or her has been recorded in the file. The request for inspection, addressed to the controller, must be made in writing and personally signed by the data subject. The request for inspection can be made free of charge once a year.

The data subject has the right to prohibit the use of his or her data for direct advertising, distance selling or other direct marketing purposes and for opinion and market surveys, as well as the right to request the correction of any incorrect data, by contacting the person in charge of the data file or by notifying the Customer Care of the controller about this.

Disclosure and transfer of data

Data contained in the customer register is not normally disclosed to any third party.
The data will not be transferred or disclosed to third parties outside the European Union or the European Economic Area.

Principles of data security

The data contained in the customer register has been stored in an information system on the controller’s password-protected intranet. Access to the data contained in the customer register is only given to persons who need the data for performing their work duties. The data is processed and stored in a careful manner in compliance with good information processing practice.


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