Dear Customer,
Due to the current exceptional circumstances, the majority of the editorial team of the OTTOBRE magazine are now working from their homes. We have good experience in telecommuting because during the whole period of our operation, a large number of our staff have been based in various European countries. As a customer, you can expect that matters will continue to be dealt with as usual.
Our webshop also continues to operate normally. Like before, all orders for magazine issues will be dispatched from Turku, Finland, on the first business day following the order. Orders for 1–3 issues will continue to be sent by letter mail. Delays in deliveries that are not due to us may occur with the local postal services, depending on the country of destination. Therefore we hope that you remain patient and kindly ask you to follow information about the postal services in your country.
All orders for four or more magazine issues destined for continental Europe will for the time being be sent by parcel post. A tracking code will be sent to the email address that you provided in your order, so that you can track the progress of your parcel online.
As a small independent publisher, we want to thank you for helping us to ensure the future operation of our company. We hope that you all will stay healthy and safe during these exceptional times.
Let’s take good care of each other!
